Support Engineer (Madrid)

Edb

Full-time Ingeniería y tecnología
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Location
madrid, comunidad de madrid, Spain
Posted
June 08, 2026

Job Description

Job Summary

Support Engineer (PostgreSQL DBA) - based in Spain/Romania

Responsibilities

  • Work with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all EDB product lines and open-source PostgreSQL products.
  • Collaborate with and mentor junior and mid-tier support engineers to triage issues.
  • Create reproducible test cases, file development requests, and offer patches when possible.
  • Collaborate with development resources, many of whom are core members and major contributors to the PostgreSQL community, to identify bugs and performance bottlenecks.
  • Serve as the primary point of contact to premium customers on priority engagements.
  • Document solutions, procedures, and standards for customers as well as for internal use.

Requirements

  • 2+ years of significant experience with PostgreSQL DBA, as well as experience with Oracle,...