Support Engineer

Groupe SII

Full-time Computer Occupations
Apply Now
Location
Krakow, Lesser Poland Voivodeship, Poland
Posted
June 12, 2026

Job Description

Join our dynamic team as a Support Engineer and contribute to groundbreaking projects utilizing cutting-edge technologies like RPA, Machine Learning, and Data Analytics to transform the Investment Banking landscape. This role offers the opportunity to collaborate with global teams and innovate solutions that enhance client satisfaction and operational efficiency.

Your role
  • Manage Production Support processes and procedures, including Change, Incident, Problem, and Service Management
  • Conduct Root Cause Analysis, troubleshoot issues, and implement workarounds for defects in production environments
  • Provide comprehensive investigation and communication support for all critical business-impacting incidents related to Investment Banking applications
  • Assume IT Service ownership responsibilities, including service continuity, Service Sustainability Program (SSP), and support for engineering teams with analysis, DevOps, production deployments, risk, and...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 12, 2026
    • Application Deadline
      July 22, 2026