Location
medellín, antioquia, Colombia
Posted
July 04, 2026
Job Description
Job Title
Support Engineer I - LATAM
Location
Medellin (Conquistadores), Colombia (No remote work initially - possibility to work partially remote after training, office‑based only)
Available Shifts
From 8am to 5pm (Friday to Tuesday)
Salary Range
$3,000,000 - $7,000,000 COP per month, based on experience and English proficiency
Company Overview
TechPulse, an IT Managed Services Provider, seeks a motivated individual to join our team as a Support Engineer. This full‑time role offers a competitive salary, overtime pay, and benefits. We are looking for someone to start immediately to support our client's IT infrastructure, which includes servers, storage, firewalls, routers, and desktops.
Key Responsibilities
- Log all help desk interactions with detailed notes and accurate timekeeping in our ticketing system.
- Support Microsoft 365 environments, including Office 365, AzureAD, Intune...