Location
bogotá, bogotá, distrito capital, Colombia
Posted
July 02, 2026
Job Description
Company Description
- Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
- By combining world‑class engineering, industry expertise and a people‑centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
- From prototype to real‑world impact - be part of a global shift by doing work that matters.
Responsibilities
- Ensure all requests, incidents and queries are triaged in Service Management tool within agreed SLAs.
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Working closely with clients, technicians...