Location
Chicago, Illinois, United States
Posted
May 16, 2026
Job Description
Role Name: Support Engineer Angular,Java and Unix
Location: Chicago (onsite)
JOB DESCRIPTION:
Goal: Provide reliable Level 1 production and application support for Java-based systems, ensuring incident resolution, system stability, and SLA compliance in an onsite environment.
Java Production Support — Ability to triage, debug, and support Java applications in production using logs, Unix, and ServiceNow with clear handoffs to L2/L3.
SCOPE
Provide Level 1 application and production support for business-critical Java systems.
Monitor application and infrastructure health via logs, alerts, and dashboards.
Manage ServiceNow incidents, problems, changes, and service requests end-to-end.
Perform Unix-based operational tasks, scripts, and job monitoring.
Support deployments, configuration checks, and environment validation.
Document SOPs, known errors, and post-incident a...
Location: Chicago (onsite)
JOB DESCRIPTION:
Goal: Provide reliable Level 1 production and application support for Java-based systems, ensuring incident resolution, system stability, and SLA compliance in an onsite environment.
Java Production Support — Ability to triage, debug, and support Java applications in production using logs, Unix, and ServiceNow with clear handoffs to L2/L3.
SCOPE
Provide Level 1 application and production support for business-critical Java systems.
Monitor application and infrastructure health via logs, alerts, and dashboards.
Manage ServiceNow incidents, problems, changes, and service requests end-to-end.
Perform Unix-based operational tasks, scripts, and job monitoring.
Support deployments, configuration checks, and environment validation.
Document SOPs, known errors, and post-incident a...