Support Engineer 2 - BlueYonder Workforce Management/ BY WFM/SQL

Blue Yonder

Full time Computer Occupations
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Location
Bengaluru, Karnataka, India
Posted
July 16, 2026

Job Description

Scope:

  • Core responsibilities is required to:- Provide excellent customer experience and solution support to BY customers with end-to-end ownership, proactive and innovative approach
  • Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean methodology, automation etc.
  • Own Tier 2/3 customer solution as required, enhances solution stability and service quality eventually enabling increase in customer satisfaction, consumption and adoption of the service
  • Consistently demonstrate customer centricity and relentless attitude to innovate through positive teamwork beyond his/her team
  • Build and demonstrate high competency in product and domain, Azure & relevant tools and technologies, solution architecture etc.

    • Our current technical environment:

  • Webservers IIS, Tomcat
  • Cloud Architecture

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      July 16, 2026
    • Application Deadline
      August 25, 2026