Support Desk Lead — SLA & Customer Experience

SNAGR SOFTWARE LTD

Full-time Management & Operations
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Location
acton trussell, england, United-Kingdom
Posted
June 20, 2026

Job Description

A software solutions company in Acton Trussell seeks a Support Desk Coordinator to manage their support desk operations. The candidate will be responsible for ensuring customer issues are addressed promptly, maintaining high standards of communication, and optimizing ticket management processes. The ideal candidate will have experience in customer service and be skilled in managing technical queries efficiently.
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