Support Consultant - PlanningSpace, Reserves and Portfolio Products (Hybrid Work Model)

Full Time Business Operations Specialists

Overview

As a Support Consultant, you will work as part of a highly effective, global team with a reputation for providing exceptionally high standards of client support and technical services. If you consider yourself a growth focused individual, this is a great opportunity to join our world class organization in a high-tech role.

You will demonstrate an affinity for rapid, high quality issue resolution in a fast-paced technical environment and a strong passion for customer satisfaction and a willingness to build your technical and business skills supported by previous experience supporting or using a premiere upstream oil & gas software solution.

Responsibilities

Ensure our clients get fast and accurate product support. Initially, your focus will be supporting our PlanningSpace, Reserves and Portfolio products, with opportunity for expansion to our other products

Respond to and resolve client incidents via Fresh Desk, Sa...