Location
Reading, Berkshire, United Kingdom
Posted
July 09, 2026
Job Description
Overall, Purpose of the Role
To act as a key point of contact within the Supply Chain function for operational managers, support office colleagues and suppliers. The role is responsible for delivering excellent customer service to internal and external customers, ensuring queries are logged, managed and resolved in a timely and professional manner, and that all interactions with the Supply Chain function meet or exceed expectations.
Key Responsibilities
Operational Support
Receive purchasing-related queries and issues from operational teams by phone, email or internal systems, and work with suppliers to resolve them to the satisfaction of the operational contact.
Log, track and resolve issues within agreed timescales, ensuring clear communication with all relevant stakeholders throughout.
Provide Supply Chain Purchasing Managers with regular reports and updates on supplier issues within their respective categories.
Act as a single point of contact for operation...
To act as a key point of contact within the Supply Chain function for operational managers, support office colleagues and suppliers. The role is responsible for delivering excellent customer service to internal and external customers, ensuring queries are logged, managed and resolved in a timely and professional manner, and that all interactions with the Supply Chain function meet or exceed expectations.
Key Responsibilities
Operational Support
Receive purchasing-related queries and issues from operational teams by phone, email or internal systems, and work with suppliers to resolve them to the satisfaction of the operational contact.
Log, track and resolve issues within agreed timescales, ensuring clear communication with all relevant stakeholders throughout.
Provide Supply Chain Purchasing Managers with regular reports and updates on supplier issues within their respective categories.
Act as a single point of contact for operation...