Support Analyst - L2

Basis Technologies

Full-time Computer Occupations
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Location
Bracknell, England, United Kingdom
Posted
July 09, 2026

Job Description

hackajob is collaborating with Basis Technologies to connect them with exceptional professionals for this role.


THE OPPORTUNITY


This is not a generic SAP support role. If you have spent time in enterprise SAP environments and you want to go deeper, debugging real production issues, working alongside product engineers, and building expertise in a product used by some of the world's most complex organisations, this is worth reading.


As an L2 Support Analyst at Basis Technologies, you sit at the technical heart of the customer experience. You take the hard cases, the ones that require real root cause analysis, ABAP debugging, and transport management expertise, and you solve them. You work directly with customers' technical teams, and when a defect needs escalating, you hand it to L3 Engineering with your analysis already done.


WHY THIS ROLE?


Product depth, not project breadth.


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