Support Analyst- DevOps

Tata Consultancy Services

Full-time Information and Record Clerks
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Location
Canton, Massachusetts, United States
Posted
June 14, 2026

Job Description

Must Have Technical/Functional Skills •Experience in working on DevOps •Experience in Tools like DevOps, Bitbucket, Cloudbees, Jenkins, IBM Urbancode, Deploy, Github. •Experience in implementing CI/CD pipeline •Experience in Production support handling Incident Management & Problem Management •Experience in Trouble shotting and Root cause Analysis •Experience in Application Monitoring and Batch job monitoring •Good experience on Status reporting •Strong analytical & communication skill Experience Required Experience working in production support (L2 support) Experience in CI/CD Roles & Responsibilities •Provide L2 application production support. Execute on predefined and routine tasks from business and IT teams, recurring tasks, and manual processes. Additional responsibilities include: •Execution of service requests •Project and enhancement handoff procedures for Production Support •Outage planning & coverage •System, application, and database job cycle monitoring •Supporting releases...