Supervisor

Full-time Management & Operations

Job Summary

The Warehouse Supervisor is responsible for overseeing day-to-day warehouse and fulfillment operations, ensuring the efficient receipt, storage, picking, packing, and dispatch of customer orders. The role focuses on maintaining inventory accuracy, meeting customer service level agreements (SLAs), supervising warehouse staff, ensuring compliance with company SOPs and safety standards, and driving operational efficiency and continuous improvement.

Key Responsibilities

Key Internal & External Stakeholders

• Coordinate with Clients / Brand Owners to ensure fulfilment operations meet agreed service levels and customer requirements.
• Support Customers by ensuring timely and accurate order fulfilment to enhance customer satisfaction.
• Coordinate with Courier & Transport Partners for shipment dispatches, collections, and delivery schedules.
• Coordinate with Suppliers for inbound deliveries and receiving activi...