SUPERVISOR

Full-time Other-General

Job Description:

We are looking for a responsible and experienced Shoe Care Supervisor to oversee the daily operations of our shoe cleaning shop. The successful candidate will be responsible for managing shop activities, supervising staff performance, and ensuring quality shoe care services are delivered to customers.

Key Responsibilities:

• Supervise daily shoe cleaning and repair operations to ensure smooth workflow
• Perform daily shoe washing, cleaning, polishing, stain removal, and shoe care services
• Clean and maintain different types of shoes according to material and customer requirements
• Assign work tasks and monitor staff performance
• Train new employees on shoe cleaning procedures, service standards, and workplace safety
• Inspect completed work to ensure shoe cleaning quality meets company standards
• Handle customer enquiries, feedback, and service-relat...