Location
george town, penang, Malaysia
Posted
July 12, 2026
Job Description
UEM Edgenta Berhad | Posted Feb 16
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Full-time
George Town
Negotiable
Unknown
Job Description
Responsibilities
- Manage helpdesk operations, including duty roster planning and staff performance monitoring, to ensure smooth and efficient daily operations.
- Coordinate and elevate ASIS-related issues with the ASIS Support Team to ensure system functionality and timely resolution.
- Prepare and maintain ageing reports to support operational performance monitoring and analysis.
- Compile deduction mapping reports for review and validation meetings.
- Coordinate internal communications across service teams to support operational requirements and continuity.
- Maintain and archive all relevant documentation (e.g. Work Orders, Clean Linen Issue (CLI), Joint Inspection (JI)) in compliance with contractual requirements.
- Ensure all data in systems and physical recor...