Location
rizal, nueva ecija, Philippines
Posted
June 08, 2026
Job Description
On-site - Rizal 1-3 Yrs Exp Bachelor Full-time
Job Description
Lead, manage, coach, and develop team members to ensure optimal performance. Address customer inquiries and concerns while maintaining high levels of customer satisfaction. Coordinate with relevant stakeholders throughout the order fulfillment process (pickup to drop-off) to ensure service standards are met. Prepare and analyze reports on team performance and customer feedback. Stay updated on industry best practices and implement improvements to enhance service quality. Perform other tasks as assigned.
Employee Recognition and Rewards
Holiday Gifts
Insurance Health & Wellness
HMO
Qualifications
- Proven experience as a Customer Service Supervisor or in a similar role
- Proficient in MS Office applications
- Able to thrive in a fast-paced environment and handle challenging situations effectively
- Strong problem‑solving...