Supervisor, Customer Service

Flowserve Spain SL

Full-time Customer Service
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Location
coslada, kingdom of spain, Spain
Posted
July 17, 2026

Job Description

Role Summary

As a service supervisor you are responsible for the management of all operational aspects and for the profit and loss account for a site. You will also be responsible for expanding and exploiting the service potential as well as ensuring and increasing customer satisfaction.

Responsibilities & Requirements
  • Management of a team
  • Ensuring and optimizing the operational KPIs
  • Support of existing customers and acquisition of new customers in coordination with the sales department
  • Conducting sales talks and concluding orders and service contracts
  • Monitoring and responsibility of the profit and loss account for a site
  • Optimization and continuous improvement of process flows in the service department
  • Initiation of projects to increase efficiency
  • Active participation in the development and implementation of innovative service processes
  • Interface management with internal engineering, external service...