Student Systems Support Specialist (Kamloops)

Full-time Other-General

DUTIES & RESPONSIBILITIES

The role involves developing, implementing and maintaining approved fee structures according to TRU policy and building and maintaining the billing rules in the student registration system.

• Liaising frequently with Finance Department with respect to fees and registration.
• Troubleshooting and manually adjusting fees when required, possibly correcting student records and/or section and schedule billing tables.
• Explaining fees and refund structures to the TRU community.
• Functional expert on the day‑to‑day tasks of the Registrar’s Office; providing functional training and assistance to Registrar staff and other TRU employees on student and associated reporting systems.
• Developing training programs and delivering group or one‑on‑one sessions as needed.
• Assisting in coordination of other staff by providing instruction and assignments to specific tasks/situations, especially for testing or traini...