Student Retention & Support Officer

Full-time Human Resources

To monitor and support student engagement, retention, and success, ensuring students receive the guidance and resources needed to progress and complete their programs successfully.

Key Responsibilities

• Track student attendance, academic progress, and participation.
• Identify at-risk students and coordinate support interventions.
• Provide academic, personal, and career guidance to students as needed.
• Maintain and update student records and progress reports.
• Collaborate with faculty and academic teams to enhance learning outcomes.
• Organize student engagement programs, workshops, and support sessions.
• Prepare weekly/monthly reports on retention, withdrawals, and progression.
• Student counseling and support skills
• Data tracking and reporting
• Communication and interpersonal skills
• Problem-solving and conflict resolution
• Collaboration with academic and administrative teams ...