Strategy & Operations Manager, Uber Direct

Uber

Full-time other-general
Apply Now
Location
San Francisco, CA, United States
Posted
July 28, 2026

Job Description

**About the Role**

Uber Direct enables merchants to unlock last-mile delivery by tapping into Uber's expansive logistics network and marketplace. Delivering a high-quality, reliable experience is central to our value proposition-ensuring orders are fulfilled efficiently, consistently, and at scale.

As an Strategy & Operations Manager on the team, you will help scale the business by driving continuous improvements (through both process and tech changes) and help scale the business by driving commercial velocity. You will work on operational improvements & collaborate with cross-functional stakeholders to help us identify growth initiatives in new/existing partnerships and develop business cases for product improvement opportunities.

**What You'll Do**

+ Project Management: Identify, plan, and execute projects and root cause analyses to improve our existing processes for Account Management, Sales, and customer programs
+ Data Analysis: Design, exe...