Location
, , philippines, , , philippines, Philippines
Posted
June 16, 2026
Job Description
Premier LLC is seeking a WFM Analyst in the Philippines to understand and forecast contact center workloads. This role includes efficient staffing allocation and scheduling, ensuring optimal resource utilization. Responsibilities involve creating forecasts for workload and average handle time, managing capacity planning, and analyzing staffing needs with historical data. The ideal candidate will possess strong analytical skills and be able to communicate with various departments effectively.
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