Strategic Workforce Manager, Contact Center Excellence (Tabasco)
Link-Worldwide
Full-time
Servicio de atenciรณn al cliente
Location
tabasco, zacatecas, Mexico
Posted
July 10, 2026
Job Description
Link-Worldwide in Mexico is seeking a Manager of Workforce Management to lead the optimization of staffing strategies in its contact centers.
The adecuado candidate should possess over 5 years of management experience in a contact center and excel in analytical and communication skills. This role is pivotal to ensure service level requirements are met and to enhance the overall workforce management strategy.
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