Strategic Workforce Manager, Contact Center Excellence (Tabasco)

Link-Worldwide

Full-time Servicio de atenciรณn al cliente
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Location
tabasco, zacatecas, Mexico
Posted
July 10, 2026

Job Description

Link-Worldwide in Mexico is seeking a Manager of Workforce Management to lead the optimization of staffing strategies in its contact centers.

The adecuado candidate should possess over 5 years of management experience in a contact center and excel in analytical and communication skills. This role is pivotal to ensure service level requirements are met and to enhance the overall workforce management strategy.

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