Strategic Service Delivery Manager — Client Value & SLAs
Capgemini
Full-time
Servicios profesionales/Consultoría
Location
aguascalientes, aguascalientes, Mexico
Posted
July 20, 2026
Job Description
Capgemini in Mexico is looking for a Service Delivery Manager to oversee managed services, ensuring contractual targets and SLAs are met. You will collaborate with clients to identify value opportunities and drive service improvements based on performance data.
In this role you will monitor day-to-day operations, coordinate with technical leads, and manage relationships with client representatives to maintain high customer satisfaction and delivery quality.
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