Location
remote, remote, Canada
Posted
July 20, 2026
Job Description
Lead customer relations as a Strategic Relationship Manager at Sysco Canada, ensuring superior service delivery and operational effectiveness. This full-time position focuses on national contract management.
As the main contact for national customers, you'll facilitate onboarding and resolve service challenges while analyzing service metrics for continuous improvement. Your expertise is essential for maintaining compliance and supporting Sysco’s goals in customer retention and growth. Strong communication and collaboration skills are critical for success in this role.
Key Responsibilities:
• Serve as the main liaison for customer head offices
• Facilitate resolution of service escalations
• Communicate delivery schedules and performance metrics
• Conduct service level reporting and KPI analysis
• Engage in process improvement and digital tool adoption
Requirements:
• Minimum 3 years in a related sales or marketi...
As the main contact for national customers, you'll facilitate onboarding and resolve service challenges while analyzing service metrics for continuous improvement. Your expertise is essential for maintaining compliance and supporting Sysco’s goals in customer retention and growth. Strong communication and collaboration skills are critical for success in this role.
Key Responsibilities:
• Serve as the main liaison for customer head offices
• Facilitate resolution of service escalations
• Communicate delivery schedules and performance metrics
• Conduct service level reporting and KPI analysis
• Engage in process improvement and digital tool adoption
Requirements:
• Minimum 3 years in a related sales or marketi...