Strategic Process Engineering, Automation & AI Lead

Globe Telecom

Full-time Engineering
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Location
taguig, metro manila, Philippines
Posted
June 06, 2026

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Process Engineering, Automation & AI Lead is responsible for driving end-to-end process transformation across ISG—re‑engineering workflows, embedding automation, and leveraging AI to enable faster, more efficient, and higher‑quality delivery. This role ensures that ISG processes are not only optimized but are also scalable, intelligent, and future‑ready. It focuses on reducing friction, improving productivity, and embedding quality and assurance across the lifecycle.

Acting as a key integrator across strategy, delivery, architecture, and operations, the role identifies high‑impact opportunities for process improvement, automation, and AI enablement—while continuously refining the IT operating model to ensure clarity in roles, decisio...