Strategic Customer Success Manager - SaaS Growth

EROAD Ltd

Full-time Project & Process Management
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Location
upper harbour, auckland, New-Zealand
Posted
July 23, 2026

Job Description

ERoad is seeking a dedicated Customer Success professional to manage a portfolio of customers in New Zealand, focusing on adoption, satisfaction, retention and growth. You will act as the trusted advisor, delivering value insights and partnering with Product, Engineering and Sales to champion customer needs.

Ideal candidates have experience in Customer Success or related roles within SaaS or technical products, with strong communication and stakeholder management skills.

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