Location
montreal (administrative region), qc, Canada
Posted
July 09, 2026
Job Description
Enhance customer success at Lightspeed as a Strategic Account Manager for the Golf Team. This impactful role, based in Montreal or remote in Canada, emphasizes product engagement and customer experience enhancement.
As a Strategic Account Manager, you will focus on maximizing product usage and connecting with clients to meet their needs. Define success criteria, offer strategic support for significant customer concerns, and monitor the performance of your portfolio. Craft engaging marketing case studies and drive initiatives to boost customer satisfaction and loyalty.
Key Responsibilities:
• Proactively engage with customers to maximize product usage
• Define and communicate success criteria with clients
• Provide strategic support for customer issues
• Monitor portfolio performance and draft marketing case studies
• Drive initiatives to improve CSAT and customer loyalty
Requirements:
• Solid experience managing sales cycles
• Bilingual in French and Engli...
As a Strategic Account Manager, you will focus on maximizing product usage and connecting with clients to meet their needs. Define success criteria, offer strategic support for significant customer concerns, and monitor the performance of your portfolio. Craft engaging marketing case studies and drive initiatives to boost customer satisfaction and loyalty.
Key Responsibilities:
• Proactively engage with customers to maximize product usage
• Define and communicate success criteria with clients
• Provide strategic support for customer issues
• Monitor portfolio performance and draft marketing case studies
• Drive initiatives to improve CSAT and customer loyalty
Requirements:
• Solid experience managing sales cycles
• Bilingual in French and Engli...