Location
moncton, moncton parish, Canada
Posted
June 27, 2026
Job Description
Become a key player in growth as an Account Director for Gatekeeper, focusing on existing clients and fostering strong relationships to drive retention and expansion strategies. This role is fully remote.
In your strategic position, you’ll manage a portfolio of high-value accounts, ensuring customer success and satisfaction while targeting upsell avenues. Collaborate with our dedicated teams for onboarding and customer engagement, leveraging our AI solutions aimed at reducing risk and enhancing efficiency.
Key Responsibilities:
• Spot growth opportunities to upsell and cross-sell to clients
• Sustain relationships to ensure client loyalty and renewals
• Work with departments to maximize product adoption post-onboarding
• Craft tailored account strategies aligned with client goals
• Act as an advisor to resolve customer challenges proactively
Requirements:
• Minimum 8 years in SaaS account management roles
• Strong relationship-building capabilities with en...
In your strategic position, you’ll manage a portfolio of high-value accounts, ensuring customer success and satisfaction while targeting upsell avenues. Collaborate with our dedicated teams for onboarding and customer engagement, leveraging our AI solutions aimed at reducing risk and enhancing efficiency.
Key Responsibilities:
• Spot growth opportunities to upsell and cross-sell to clients
• Sustain relationships to ensure client loyalty and renewals
• Work with departments to maximize product adoption post-onboarding
• Craft tailored account strategies aligned with client goals
• Act as an advisor to resolve customer challenges proactively
Requirements:
• Minimum 8 years in SaaS account management roles
• Strong relationship-building capabilities with en...