Store Supervisor_Merdeka 118

Samsonite Group APAC & Middle East

Full-time Human Resources
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 13, 2026

Job Description

Job Description

  • Take ownership, accountability for store and personal productivity
  • Contribute to setting goals and hold team accountable for productivity standards
  • Provide leadership through roleโ€‘modeling Service behaviors and approach standards
  • Ensure customer issues are resolved in the store and partner with Store Manager as appropriate
  • Consistently complete all daily tasks without negatively impacting service
  • Resolve conflicts with team members in a timely and productive manner
  • Inspire team to meet and exceed performance standards
  • Utilize all training initiatives to assist in developing the team and provide coaching to other members
  • Develop plans to address key business issues and use those plans to impact business and achieve results

Qualifications

  • 5 yearsโ€™ experience in retail or service industry
  • 1 year experience in a leadership or manage...