Location
fernie, regional district of east kootenay, Canada
Posted
July 20, 2026
Job Description
Step into a leadership position at StellerVista Credit Union in Fernie, B.C. as a Member Service Supervisor. Drive team performance and enhance member experiences while ensuring financial health through your guidance and strategies.
In this role, you'll oversee daily member service operations, providing coaching to your team to achieve collective sales goals. You will also manage deposits, maintain service quality, and implement safety measures. This position will empower you to build strong relationships with members and create a positive impact in the community.
Key Responsibilities:
• Direct daily member service and sales operations
• Provide coaching and mentoring to staff
• Oversee deposit functions and compliance
• Recruit, orient, and train member service team
• Enhance member relationships and service delivery
Requirements:
• Minimum 5 years in member service roles
• At least 2 years in a senior supervisory position
• Experience leading teams in...
In this role, you'll oversee daily member service operations, providing coaching to your team to achieve collective sales goals. You will also manage deposits, maintain service quality, and implement safety measures. This position will empower you to build strong relationships with members and create a positive impact in the community.
Key Responsibilities:
• Direct daily member service and sales operations
• Provide coaching and mentoring to staff
• Oversee deposit functions and compliance
• Recruit, orient, and train member service team
• Enhance member relationships and service delivery
Requirements:
• Minimum 5 years in member service roles
• At least 2 years in a senior supervisory position
• Experience leading teams in...