Station Operations Manager (Cold Chain)
Ninja Van
Job Description
Job Overview
We are seeking an experienced Station Operations Manager (Cold Chain) to oversee end-to-end temperature-controlled logistics operations. This role is critical in ensuring the efficient, timely, and compliant delivery of cold chain products while maintaining high service levels and operational excellence. You will lead a team on the ground, optimise processes, and drive continuous improvements across the supply chain.
Key Responsibilities
1. Operations & Capacity Planning
Ensure sufficient capacity for parcel collection and delivery
Drive high SLA performance and timeslot adherence
Minimise product damages and defrosting incidents
2. Cost & Performance Management
Manage operating costs in line with budget targets (~$350K/month)
Monitor finan...