Location
hamilton, on, Canada
Posted
June 17, 2026
Job Description
Enhance customer service at Staples as a Bilingual Customer Support Specialist. Provide essential government services in collaboration with ServiceOntario and support diverse customer needs.
As a specialist in customer support, you will assist clients with various government-related transactions while ensuring a seamless experience in our store. This role demands detailed-oriented problem-solving and the ability to handle escalated issues with professionalism. Your bilingual proficiency will be essential in communicating key service information.
Key Responsibilities:
• Provide consistent service to all customers with respect
• Communicate service details and de-escalate tensions
• Promote store offerings and transfer customers as needed
• Maintain high standards in the ServiceOntario lobby
• Engage in peer learning and complete required training
Requirements:
• 1-2 years in customer service roles
• English and French bilingualism required
• Proficiency ...
As a specialist in customer support, you will assist clients with various government-related transactions while ensuring a seamless experience in our store. This role demands detailed-oriented problem-solving and the ability to handle escalated issues with professionalism. Your bilingual proficiency will be essential in communicating key service information.
Key Responsibilities:
• Provide consistent service to all customers with respect
• Communicate service details and de-escalate tensions
• Promote store offerings and transfer customers as needed
• Maintain high standards in the ServiceOntario lobby
• Engage in peer learning and complete required training
Requirements:
• 1-2 years in customer service roles
• English and French bilingualism required
• Proficiency ...