Location
richmond, metro vancouver regional district, Canada
Posted
July 04, 2026
Job Description
Join StandardAero in Richmond, BC, as a Customer Account Leader. This role emphasizes customer relations, order management, and maintaining operational excellence in aviation services.
In your role, you will ensure seamless communication between customers and operational teams. From managing contracts to resolving customer inquiries, your expertise will guarantee satisfaction while meeting business objectives. You will utilize project management principles to effectively plan and deliver.
Key Responsibilities:
• Act as the main contact for customers throughout order processes
• Oversee order intake and delivery coordination
• Ensure contract compliance and interpretation accuracy
• Monitor costs and address invoice variances
• Resolve customer concerns with thorough analyses
Requirements:
• Minimum 2 years of relevant customer-facing experience
• Background in order management or supply chain
• 1+ year of contract interpretation experience
• Ability ...
In your role, you will ensure seamless communication between customers and operational teams. From managing contracts to resolving customer inquiries, your expertise will guarantee satisfaction while meeting business objectives. You will utilize project management principles to effectively plan and deliver.
Key Responsibilities:
• Act as the main contact for customers throughout order processes
• Oversee order intake and delivery coordination
• Ensure contract compliance and interpretation accuracy
• Monitor costs and address invoice variances
• Resolve customer concerns with thorough analyses
Requirements:
• Minimum 2 years of relevant customer-facing experience
• Background in order management or supply chain
• 1+ year of contract interpretation experience
• Ability ...