Staff Associate Network Administration

AT&T

Full-time Computer Occupations
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Location
Hyderabad, Telangana, India
Posted
July 25, 2026

Job Description

Job Description

:

Roles and Responsibilities:

  • Acting as a Tier T1.5 for GCSC Teams.
  • 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT
  • Performing network triage
  • Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE
  • Managing the process of Service restoral and break/fix functions, Scope include – Analyze and escalate
  • Prioritizing and analyzing the events in the network
  • Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes.
  • Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action.
  • Ticket ManagementWork with internal support groups and recommend diagnostic tests based on degree of service impairmentAccess provider management and associated escalationsCoordinate with other support centers...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      July 25, 2026
    • Application Deadline
      September 03, 2026