Location
Osasco, Brazil, Brazil
Posted
July 25, 2026
Job Description
Description
The Senior Manager, UTR Process Improvement, Last Mile Delivery Operations will own the design, standardization, and continuous improvement of Under-The-Roof (UTR) delivery station processes across their regional span of control. This role carries direct accountability for UTR KPI improvement — including inbound-to-stow cycle time, dispatch readiness, package integrity (DPMO), stow accuracy, RTS processing efficiency, and station-to-station process variance reduction.
This leader will identify systemic UTR breakdowns through data analysis, design scalable countermeasures, and drive adoption through change management — working shoulder-to-shoulder with Regional Directors and Station Leaders rather than from a separate advisory org.
Key job responsibilities
Own regional UTR process standardization; identify and eliminate root causes behind station-to-station performance variance in core process paths (inbound, stow, pick & stage, dispatch, RTS)
Driv...
The Senior Manager, UTR Process Improvement, Last Mile Delivery Operations will own the design, standardization, and continuous improvement of Under-The-Roof (UTR) delivery station processes across their regional span of control. This role carries direct accountability for UTR KPI improvement — including inbound-to-stow cycle time, dispatch readiness, package integrity (DPMO), stow accuracy, RTS processing efficiency, and station-to-station process variance reduction.
This leader will identify systemic UTR breakdowns through data analysis, design scalable countermeasures, and drive adoption through change management — working shoulder-to-shoulder with Regional Directors and Station Leaders rather than from a separate advisory org.
Key job responsibilities
Own regional UTR process standardization; identify and eliminate root causes behind station-to-station performance variance in core process paths (inbound, stow, pick & stage, dispatch, RTS)
Driv...