Full-time Other-General

We are seeking a Senior Technical Lead Site Reliability Engineer to own the reliability, scalability, performance, and operational integrity of critical production services. This role is accountable for the full-service lifecycle, from design and deployment readiness through production operations, incident response, and continuous improvement. Reliability is a core engineering responsibility, requiring strong software engineering skills and autonomous operation across AWS, hybrid data centers, and customer-hosted environments.

Roles and Responsibilities

·       Own production services end to end. Accountable for reliability, availability, scalability, performance, and operational health.

·       Define and manage SLIs and SLOs, using error budgets to guide delivery decisions.

·       Influence of service and system design to improve fault tolerance, observability and operational sustainability.

·       Debug complex production issues across ...