Apply Now
Location
Stamford, Connecticut, United States
Posted
June 16, 2026

Job Description

About this role:

We are looking for a Sr. Technical Support Specialist who views IT through the lens of customer service and associate experience. You aren't just fixing laptops; you are responsible for frictionless workplace and productivity for our 12 C-Suite officers and 150 global VIPs. Your goal is to eliminate friction before it reaches the executive’s desk. You are a creative problem solver who navigates the complexities of a global enterprise to deliver a seamless, always-on experience.

What you will do: 

  • Executive Support: Serve as the dedicated point of contact for the C-Suite. You provide immediate, high-touch resolution for all hardware (Mac/PC), mobile (iOS/Android), and software needs.
  • Friction Reduction: Analyze recurring executive pain points and work across the IT organization to implement permanent, creative fixes that simplify the user interface.
  • Proactive Support: Conduct daily sweeps of executive offices and confe...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      June 16, 2026
    • Application Deadline
      July 26, 2026