Sr. Technical Account Manager - Remote

Become one of our foremost product experts, with deep knowledge across the Highspot platform and its integrations.

Serve as the primary technical point of contact for mid to upper market customers, understanding their business goals, technical environments, and adoption challenges.

Provide proactive technical guidance and best-practice recommendations, including how to leverage AI-powered features and workflows, as well as automation capabilities.

Help customers interpret platform analytics - usage trends, adoption metrics, and health scores - and translate those insights into clear business outcomes and ROI narratives.

Partner closely with CSMs, Account Executives, Implementation Managers, Support, and Product & Engineering to drive customer retention and expansion.

Lead regular customer meetings with ...