Location
Monterrey, Nuevo Leon, Mexico
Posted
July 17, 2026
Job Description
What success looks like in this role:
•Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-level maintenance on all products, including low-complexity installation activities.• Provides technical feedback on equipment, systems and processes to improve overall service delivery. • Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. • Identifies and resolves systemic issues within the team. • Proactively supports the needs of other team members, providing technical assistance and expertise. • Contributes to improved client services metrics reporting and documentation. • Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.
You will be successful in this role if you have:
High School Diploma or GED required May requi...