Location
gurugram, haryana, India
Posted
July 23, 2026
Job Description
Senior Specialist Platform Ops. EM
Purpose & Overall Relevance for the Organization:
The person will support for oversight of all the day to day business operations on Ecom site and App in the EM market. The role will also support the local eCom market in technical discussions with Global IT, Digital Brand Commerce, Digital Sals Solutions, etc. in order to provide relevant INPUT and eventually EXECUTE for the day to day business.
Key Responsibilities:
Business KPI Definition and Monitoring
- Support local operations to input into global operations best practice definition, communication, monitoring strategy etc.
- Support business KPI's and SLA's - e.g website checkout shipping options,legal preferences and monitor these KPI’s
- Support setting business logic configurations across various platforms - commerce cloud, product information master etc.