Job Description
Sr. Software Engineer (Tel Core) – Telephony Engineering – Kitchener, Canada
About Dialpad
Dialpad is an AI‑native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform—powered by AI that understands every conversation in real time.
Your role
As a Sr. Software Engineer on the Tel Core team, you are the steward of our media engine’s evolution. You bridge the gap between high‑level product goals and technical execution, ensuring our telephony stack remains resilient as we scale. You’ll mentor peers and shape the long‑term roadmap while fostering a culture of engineering excellence. Your success is defined by the seamless, high‑quality audio experience of millions of users. The position reports to an Engineering Manager in the Telephony Core team and can be based in either Vancouver or Kitchener, Canada.
What You’ll Do
- Maintain and modernize the real‑time servi...