Job Description
Job Title: IBM Sterling DOM Sr Software Engineer – Supply Chain DTC
Job Summary
We are seeking an experienced IBM Sterling DOM Production Support Lead to oversee production support operations for our IBM Sterling Order Management (DOM) platform supporting Direct-to-Consumer (DTC) and omnichannel fulfillment processes. This role will be responsible for ensuring application stability, leading incident resolution efforts, managing support teams, driving operational excellence, and serving as the primary point of contact for business and technology stakeholders.
The ideal candidate will possess strong IBM Sterling DOM expertise, production support leadership experience, and a proven ability to manage critical business applications in a fast-paced, global environment.
Key Responsibilities
Production Support Leadership
Lead L2/L3 production support activities for IBM Sterling DOM applications and related integrations.
Manage da...