Sr. Seller Support Associate

Amazon

Full-time other-general
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Location
Virtual, Philippines, Philippines
Posted
June 02, 2026

Job Description

Description
The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

Roles and Responsibilities:
This includes, but is not limited to:
ยท The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
ยท Demonstrates effective, clear and professional writ...