Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 18, 2026
Job Description
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About the job Sr Process Executive (Mandarin)
Job Description:
- Working towards creating a positive environment and improve user experience online.
- Managing and safeguarding content effectively on digital platforms.
- Responding to user inquiries with high quality, speed, empathy, and accuracy.
- Understanding and remaining up to date with client policies and guidelines.
- Resolving inquiries according to defined policies and procedures.
- Fulfilling base productivity and quality requirements.
- No Night shifts. Workdays: 5 days in a week (Monday to Saturday – 5 working days in this range will be cyclic)
Job Requirements:
- Must have prior experience of more than 6 month.
- Excellent writing, reading and speaking skills in Mandarin language is must.
- Computer knowledge, the ability to browse the int...