Sr. Manager - ServiceNow

Conexess Group, LLC

Full-time other-general
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Location
Ann Arbor, Michigan, United States
Posted
May 13, 2026

Job Description

We are seeking an experienced Sr. ServiceNow Team Manager to lead our enterprise ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. 



Key Responsibilities: Technical Leadership

  • Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules

  • Lead complex ServiceNow projects including upgrades, integrations, and custom application development

  • Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility

  • Ensure adherence to ServiceNow best practices,...