Sr. Coordinator, Bank Operations KYC

Capital One

Full-time Finance
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Location
muntinlupa, metropolitan manila, Philippines
Posted
June 23, 2026

Job Description

Location: Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Sr. Coordinator, Bank Operations KYC

Summary: The Consumer Know Your Customer (KYC) team is responsible for ensuring that the Retail Bank meets Anti-Money Laundering (AML) rules as dictated by regulations.

Responsibilities

  • Determine KYC requirements for customers based on type of structure and relationship
  • Analyze, interpret and verify Customer Information Program (CIP) data for customers from documentary and non-documentary sources
  • Review and complete Customer Information refresh requests from AML team
  • Engage bankers and customers to obtain missing and/or account activity information
  • Research external systems to capture customer information to facilitate customer contact as well as providing the ability to update our system of records
  • Exhibit strong communication skills, problem solving, attention to detail with...