Sr Analyst I Software Engineering

DXC Technology

Full-time Other-General
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Location
hyderabad, telangana, India
Posted
June 06, 2026

Job Description

Job Description:

The ideal candidate will have a strong understanding of Starlink Production Core Support .

He will be responsible for Eyes on glass Monitoring, Triage & Incident Ownership, Troubleshooting & Restoration, Cross-Team Collaboration, Platform & Application Stack Awareness and Service Quality & Process Excellence.

  • Triage & Incident OwnershipPerform rapid intake, triage, and prioritization of alerts, tickets, and incidents.Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service.Maintain accurate, real-time incident timelines and post-incident documentation.
  • Troubleshooting & RestorationExecute root-cause isolation across application, middleware, APIs, data, and infrastructure layers.Use observability/monitoring tools (e.g., Kibana, Dynatrace, CloudWatch, Grafana) to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and fai...

    • Job Details

    • Job Type
      Full-time
    • Category
      Other-General
    • Date Posted
      June 06, 2026
    • Application Deadline
      July 16, 2026