Sr. Analyst, Client Success Management(Research Executive)

Full-time Management & Operations

The Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented, analytical individuals with a strong client orientation. We are a vibrant team and we welcome candidates who will help us drive growth for our clients and the VOC business.

Survey Design and Project Management

• Develops survey instruments, leveraging established materials and custom enhancements
• Effectively manages projects through all phases, including initial launch
• Collaborates effectively with project team members across functions
• Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders through all phases
• Provides support to more senior team members on complex programs
• Contributes to best practice development and download of best practices to clients

Qualifications

• 2-4 years relevant experience
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