Location
Quezon City, Metro Manila, Philippines
Posted
June 25, 2026
Job Description
Description
The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.
Essential Functions/Core Responsibilities
• Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Utilize standard procedures when resolving customer issues or performing research
• Prepare complete and accurate work including appropriately notating accounts as required
• Maintain basic knowledge of client products and/or services
• Operate computer to key and/or verify information
Candidate Profile
• Basic computer navigation...