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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
June 18, 2026

Job Description

Job Summary

Own BAU support and ensure the reliability of DKSH Power Platform, A.I and cloud solutions, provide L1-L3 support, and deliver enhancements using knowledge of Microsoft low-code tools, A.I, .NET framework, API, database and Azure cloud technologies.


Key Responsibilities

  • Operations & Support (L1)
  • Triage and resolve incidents across Power Apps, Power Automate, custom connectors, A.I, SharePoint and Azure integration, and Dataverse-backed solutions.

  • Perform root-cause analysis and implement permanent fixes; reduce repeat incidents via preventive measures.

  • Manage release of fixes via solution packaging and controlled deployments aligned with internal workflow practices.
  • Enhancements (L2 and L3)
  • Deliver enhancements within capped capacity and agreed guardrails (e.g., benefits/adoption rationale).

  • Escalate larger enhancements into formal project / CR governance with s...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 18, 2026
    • Application Deadline
      July 28, 2026