Specialist Software Engineer - Production Support

Full-time IT / Computing / Software

Job Description- Responsible for all the process in the application. Ensure the continuity of the business by a strong relationship with the local helpdesk / support team, the infrastructure teams, and the Production Support teams Manage the communication between the users and the technical / functional team Manage the check points to ensure the quality of data Guarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it. Make available the knowledge of the local activity by promoting and updating specific documentation Take part in transversal initiatives Identify improvement axis and lead the automation of manual checks/tasks Propose transformation of existing processes both for the business or our production services activities Should be a self starter, having passion for technology and must be a quick leaner. Provide support to the junior team members Should have hands-on Appl...